Privacy Policy

At Katana Spin Casino, we value the trust our players place in us. Protecting personal data is a priority, and we are committed to handling information in a secure, responsible, and respectful manner. This Privacy Policy explains how we collect, use, store, and protect personal data, with a focus on transparency. We recommend reading it carefully so players can make informed decisions when using our services.

Data Processing

This Privacy Policy explains how Katana Spin Casino processes personal data in accordance with applicable gambling and data-protection requirements. Processing is necessary to provide access to games and related services, maintain account security, and meet compliance obligations.

Katana Spin Casino may be operated by a licensed entity and may work with group companies and trusted providers to deliver services (for example, payments, identity checks, and fraud prevention). The specific operator and licensing details applicable to a player are governed by the information published on our official website and may depend on the player’s location.

Using our services requires acceptance of this Privacy Policy. We may update this policy from time to time. If changes occur, we encourage periodic review. Continued use of Katana Spin Casino after updates are posted indicates acceptance of the revised policy.

Collection of Information

We may collect personal information through our website and services, including:

  • Registration and communication data: details provided when creating an account or contacting us (for example, name, email, phone number, address), plus any supporting identification information where required.
  • Interaction records: records of communication with support via email, chat, or other channels.
  • Transaction and usage data: deposits, withdrawals, payment activity, gameplay-related logs, and general website usage.
  • Compliance documentation (KYC): identity verification documents and other information required to meet legal and regulatory obligations.

Usage of Information

We use personal data for legitimate and necessary purposes, including:

  • Processing transactions and operating player accounts.
  • Providing requested services and customer support.
  • Completing verification checks and compliance procedures.
  • Sending promotional communications only where explicit consent is provided.
  • Meeting legal obligations, including anti-money laundering (AML) requirements.
  • Monitoring and preventing fraud, abuse, and unlawful activity.
  • Analyzing service performance and improving our products and features.

Marketing Communications

If consent is provided, Katana Spin Casino may send promotional content related to our services and offers. Players can opt out at any time through account settings or by contacting customer support. Opting out of marketing does not affect essential service messages (for example, security notices, verification updates, or transaction confirmations).

Disclosure of Information

We do not sell or rent personal data. We may share data only where necessary for service delivery, compliance, or legal requirements, including:

  • Within our group: where needed to provide services efficiently and securely.
  • With trusted partners: for operational and regulatory purposes.
  • With third-party providers: such as payment processors, verification services, and fraud-prevention partners.

Where information is shared, it is handled under confidentiality obligations and appropriate safeguards designed to protect personal data.

Data Security and Retention

Katana Spin Casino uses strong security measures to protect personal data from unauthorized access, loss, misuse, or disclosure. These measures may include encryption, secure storage, access controls, and monitoring.

We retain personal data only as long as necessary for the purposes described in this policy and to meet regulatory requirements. Where anti-money laundering rules apply, records may be retained for a minimum of five (5) years after account closure (or longer if required by law or to resolve disputes).

Cookies and Tracking

Katana Spin Casino uses cookies and similar technologies to support website functionality, improve performance, analyze usage, and (where permitted) support marketing. Cookie preferences can be managed through browser settings (and, where available, through on-site controls). Restricting cookies may affect certain website functions or user experience.

Your Rights and Contact Information

Depending on applicable laws, players may have rights to:

  • Access personal data held about them
  • Correct inaccurate or outdated information
  • Request deletion where legally permitted
  • Object to certain processing, including marketing
  • Request restriction of processing in specific situations

For privacy-related requests or concerns, players may contact our privacy team or designated Data Protection Officer (DPO) using the contact details provided on the official Katana Spin Casino website. Where GDPR applies, players may also lodge a complaint with the relevant supervisory authority.

Our Commitment to Privacy

This Privacy Policy reflects Katana Spin Casino’s commitment to privacy, security, and compliance. If any questions arise about how personal data is handled, our support team is available to assist.